1. Create a Structured Data Presence
AI cannot recommend what it cannot read. Register your business on the ACN to create a structured content object with typed fields AI agents query directly.
2. Verify Your Domain
Unverified businesses are cited less frequently. Domain verification through DNS proof signals to AI agents that your data is authentic and trustworthy.
3. Complete Every Field
The ACN content object has ~30 fields. Each empty field is a question AI cannot answer about your business. Fill services, hours, insurance, payment methods, facts, Q&A pairs — everything.
4. Author Q&A Pairs
Pre-built answers to common customer questions let AI cite your exact words. "Do you offer emergency service?" → "Yes, we offer 24/7 emergency plumbing service with no overtime charges." The AI uses this verbatim.
5. Add Citable Facts
Specific, quotable statements: "4.8 star rating from 340 Google reviews." "Serving St. Louis since 2003." "Board-certified with Johns Hopkins fellowship." Facts give AI concrete claims to include in recommendations.
6. Monitor Citation Intelligence
Track which AI platforms cite you, what questions lead to your business, and how your citation count trends. Adjust your profile based on the questions customers are actually asking.
7. Update Regularly
Signed content updates signal freshness. AI agents prefer recently updated data over stale listings. Monthly updates at minimum. Update immediately when services, hours, or facts change.